Frequently Asked Questions
About Llama Walks


 WHEN DO YOU OFFER LLAMA WALKS?

Llama Walks are available almost any day of the year,
unless it is raining or blazing hot.

When would you like to take a walk?
Just send an e-mail to llama@shangrillama.com
with your proposed date and time,
the number of people in your party (ages 12 & up)
and your payment method.

WHAT DOES EACH WALK INCLUDE?

ShangriLlama offers you the unique experience of
spending a few hours “up close and personal” with llamas.

Your journey will begin by walking a llama amongst its pack
while being treated to “Llama Llessons,”
which are interesting facts about Camelids.
Expect your guides to try to stump you
during the tricky true or false session!

Then at certain points along the trail,
your guides will invite you to switch llamas with another guest,
so you can experience the differences
among these interesting and curious creatures.
Your day will be full and unforgettable!

WHICH LLAMA WILL I GET TO WALK?

When you arrive,
you will choose the first llama that you would like to walk.
Soon you will be invited to switch llamas with other guests
until you have walked every llama in the pack!
Llamas are quite different from one another,
and you will experience those differences.

HOW MUCH DOES A LLAMA WALK COST?

The cost for this unique, three-hour, three-mile adventure
is $50 per person.

CAN YOU ACCOMMODATE LARGE GROUPS?

ShangriLlama LOVES taking large groups on a walk
and is happy to offer a flat fee rather than a per-person price.
Just send an inquiry to llama@shangrillama.com
with the number of people in your group
and the date you’d like to propose for a Llama Walk.
We’ll get back to you within 24 hours.

IS THERE AN AGE LIMIT TO ATTEND A LLAMA WALK?

All participants must be at least 12 years old. Why?

• You must be able to walk three miles unassisted.
• You might have to jog for short intervals, in case a llama picks up his stride.
• You must use one hand to hold the lead, while keeping the other hand available to slow the llama, if necessary.
  
• You must make sure the llama doesn't eat anything off the trail. He could die simply by eating a poisonous leaf!
• Our insurance company doesn't allow us to make age exceptions.
  

MY CHILD IS TOO YOUNG
TO PARTICIPATE IN A LLAMA WALK.
MAY WE STILL COME JUST TO SEE THE LLAMAS?

Children of all ages are welcome to greet the llamas
when we pass through a public park.
Just send an e-mail to
llama@shangrillama.com
to be notified of the day and time we will be visiting the park.
Children enjoy feeding the llamas the food we provide
and petting these very gentle animals.
There is no cost for park visits–of course!
We only ask that you tell your children to walk, rather than run, when they approach the llamas, and to pet them on the neck.

Llamas have no front upper teeth, so they do not bite.
They don't kick people,
and their soft, padded feet don't hurt if they step on you.
Llamas are sweet animals!

IS A LLAMA WALK STRENUOUS?

The ShangriLlama Trail
is wide, fenced, level and safe.
Most of the time, you will enjoy a steady but leisurely pace. Occasionally, a llama will decide to step up his pace,
so you will need to jog a little.
Your guide will assist you if this occurs.
As long as you are in reasonably good health,
can walk three miles and can jog a short distance,
you should be able to participate.

ARE THERE BATHROOMS ALONG THE TRAIL?

Yes, the park that we pass through offers bathrooms
(but no soap). ShangriLlama staff members carry
waterless soap and baby wipes.

WHAT IF I HAVE TO CANCEL OR CHANGE MY RESERVATION?

ShangriLlama is focused on sharing the love of llamas
with others, and there are a great number of people
who are interested in learning about these fascinating animals!
For these reasons, we ask that you notify us within 48 hours
if you must cancel your reservation. we will provide a full refund, and we will gladly accommodate you again as space is available.

WHAT IF IT RAINS?

Contrary to the lyrics claiming that
“it never rains in Southern California,”
it actually does but not often.
If heavy rains are forecast for the date of your reservation,
we will reschedule you for the earliest possible Llama Walk.
Likewise, if heavy rains do occur,
our trail will be closed for 48 hours afterward.
We will contact you to reschedule walks
that would have taken place during such days.

WHICH FORMS OF PAYMENT DO YOU ACCEPT?

To officially reserve a Llama Walk,
payment must be made prior to your walk
via credit card or PayPal.
Just call the ShangriLlama business office
with your credit card information via
(626) 221-5813,
or request a PayPal invoice by e-mail.

HOW DO I RESERVE A LLAMA WALK?

Just send an e-mail with your proposed
date, time, and the number of people in your party
via llama@shangriLlama.com.

Within 24 hours, you will receive
either a confirmation
or a request to choose an alternative date.
Once your date is established,
please arrange for payment within 24 hours
to secure your booking.

Thank you!

Happy Trails!